Effective Date: December 29, 2024
At MayShooz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with our website, services, or communicate with us.
By using our services, you agree to the practices described in this Privacy Policy. Please read it carefully.
1. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations under Australian law. Any updates will be posted on our website, and the “Effective Date” will be revised accordingly. Your continued use of our services signifies your acceptance of the updated policy.
2. Information We Collect
We collect personal information about you in various ways, including:
2.1 Information You Provide Directly
When interacting with our services, you may provide:
Contact Information: Name, address, phone number, and email address.
Order Details: Billing and shipping addresses, payment information, and order specifics.
Account Information: Username, password, and security questions.
Customer Support Details: Information included in communications (e.g., queries, complaints, or feedback).
2.2 Information Collected Automatically
We use technologies like cookies and tracking pixels to collect data such as:
Device and browser information.
IP address and geolocation data.
Browsing behavior, including pages visited and time spent on our site.
2.3 Information from Third Parties
We may receive your personal information from:
Payment Processors: For transaction verification.
Shipping Partners: To ensure timely deliveries.
Marketing Platforms: To personalize your experience.
3. How We Use Your Information
We use your personal information to:
3.1 Provide and Enhance Our Services
Process payments and fulfill orders.
Manage returns, refunds, and exchanges.
Maintain and improve your user account experience.
3.2 Marketing and Advertising
Send promotional emails, newsletters, and special offers (with your consent).
Display personalized advertisements on our website and third-party platforms.
3.3 Security and Fraud Prevention
Detect, investigate, and prevent fraudulent activities.
Ensure the security of your personal information and account.
3.4 Communication and Customer Support
Respond to your inquiries and complaints.
Provide tailored support and resolve issues.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable core website functionality, such as the shopping cart.
Analyze website performance and user behavior.
Customize and improve advertisements based on your preferences.
You can control cookie settings through your browser. Disabling cookies may impact your ability to use certain website features.
5. Sharing Your Information
We share your information only when necessary:
Service Providers: For payment processing, shipping, analytics, and support services.
Marketing Partners: To enhance advertising and promotional efforts.
Legal and Regulatory Authorities: When required by Australian law.
Corporate Transactions: In the event of a merger, acquisition, or similar event.
We do not sell or share your sensitive personal information without explicit consent.
6. Data Security and Retention
We use industry-standard measures to protect your data. While no system is completely secure, we strive to safeguard your personal information.
We retain your data only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal and regulatory requirements.
Resolve disputes and enforce our agreements.
7. Your Rights
Under Australian privacy law, you have the right to:
Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete information.
Deletion: Request the deletion of your data, subject to legal exceptions.
Withdraw Consent: Revoke your consent for certain uses of your data.
Restrict Processing: Limit how we process your data in specific circumstances.
To exercise these rights, contact us at MayShooz@hotmail.com. We may require verification of your identity.
We will not discriminate against you for exercising your rights under applicable laws.
8. International Data Transfers
Your personal information may be processed outside of Australia. We ensure that any international data transfers comply with Australian privacy laws and provide adequate protection for your information.
9. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any personal data.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
Email: MayShooz@hotmail.com
Mailing Address:
2 Tynte Pl, North Adelaide, South Australia 5006, Australia
We are committed to addressing your privacy-related concerns promptly.